Warranty
Laser Light Designs is proud
of the quality products and services we provide.
Quality products are the cornerstone of our company and we are confident
that you will be 100% satisfied. We strive to make personalized gift-giving easy, fast and letter-perfect every time.
Accordingly, we warrant that at the time of shipment our products will be free from defects in
workmanship and material when used in a manner and under conditions that are consistent
with the purposes for which our products where designed. If there is a quality issue with your order Laser Light Designs will, at customer's
option, replace the defective product or offer a full credit for the purchase price
of the defective product. Understandably, personalized items cannot be accepted for return,
unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of receipt.
We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!) Please review your
personalization information before submitting your order. Check spelling, dates and names carefully. You are welcome to Email us
if you have questions about personalization, before placing your order.
Contact your local Sales Representative
or our Sales Support Department at 216-333-1365 to get a Returned Material Authorization.
As part of Laser Light Designs's
efforts to maintain its reputation for the highest quality products, we require
that the defective product be returned to us in new condition and in its original packaging along with a written explanation of
product's defect before a replacement product or credit may be issued.
This warranty is given in lieu of
all other warranties, express or implied, and supersedes any other representations
or warranties, including without limitation the implied warranties of merchantability
and fitness for a particular purpose.
Laser Light Designs' liability under the foregoing warranty shall be limited
to the remedies set forth above. In
no event shall Laser Light Designs' liability exceed the purchase price of the
product with respect to which a claim is made.
In no case will Laser Light Designs be liable for any indirect, incidental,
special, punitive or consequential damages (including without limitation lost revenues
and lost production) that may result from a breach of the foregoing warranty.
By: David Eck, President
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At Laser Light Designs we strive to give our customers the best quality and service available in the industry.
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